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NOC Training Officer (m/f)

   

Project 

Network Operations Centre (NOC)

Required Start Date

3Months

Duration

Permanent

Submission Deadline

17th January 2018

Location

ESA/ESOC - Darmstadt

Technical Requirements

 

LSE Space is looking for an experienced Engineer (m/f) in order to fulfill the duty of: 

NOC TRAINING OFFICER

for our customer ESA/ESOC  in Darmstadt/Germany.

The primary responsibilities of this role will be: 

 

For our activities in the European Space Agency, we are currently seeking to employ a highly motivated and enthusiastic Training Officer to work in an exciting innovative international environment

The role will be part of a newly established Network Operations Centre (NOC) tasked with coordinating, configuring and monitoring activities related to the ESA ground segment, specifically the Telemetry, Tracking and Command (TT&C) stations of the ESTRACK ground station network.

The NOC is responsible for providing 1st and 2nd line support to the ESA space missions and its users.

It provides Ground Operations, Operational IT and Operational Control Centre services and acts as single point of contact for real-time service requests from ESTRACK customers.

 

Main responsibilitiesT

The main tasks of the Training Officer will be:

Train Engineers and Operators in the relevant procedures to enable them to:

  • Configure and monitor station configurations for satellite passes as well as data transmissions and performance;
  • Provide 1st line computer and network support to all eligible users – including incident, problem, change request and user request/complaints handling;
  • Supervise and coordinate scheduled support activities;
  • Operation, fault finding and repair on the network and on active network components (CISCO) using Ethernet and TCP/IP protocols and by logging on/commanding active network components.
  • Support of LEOP (launch and early orbit) activities;
  • Develop training material and deliver courses;
  • Administer, maintain and develop the certification process to maintain and document continuous proficiency of the service teams;
  • Develop, introduce and maintain new operational procedures and documentation;
  • Support the management of the operational services;
  • Develop and coordinate on-the-job training programmes for the teams;
  • Mange and coordinate external training.

Academic Requirements

A University degree in engineering, physics, or software domains is required.

(Bachelor)

Specific Requirements

Requirements: 

Ideal candidate

Applicants require a University (or similar) degree in engineering, physics or similar applicable discipline.

You will require good professional experience in end-to-end ground station systems required for spacecraft operations, antenna, RF front-end equipment, back-end TTC systems, communication equipment, M&C systems, station general support systems and preferably also in the area of space to ground communications and RF.

 

You will possess the following qualities:

  • Solid experience in end-to-end ground station systems for spacecraft operations;
  • Familiarity with operational environments;
  • Fluent in English, both in speech and writing;
  • Self-starter, able to work independently with little or no supervision;
  • Pro-active and confident personality with good persuasive skills;
  • Team-player, able to interface with technical and management personnel;
  • Well-organised, able to prioritise and manage several tasks in parallel;
  • Able to work on shifts occasionally;
  • Solid IT knowledge, including Linux, networking concepts and common tools and software applications;
  • Service mentality and solid understanding of a KPI driven service environment;
  • Able to write and present documentation, procedures and training material/presentations;
  • Sound experience and knowledge of training methodologies and supervision of team members;
  • PC literacy: MS Office Products, Lotus Notes, ITSM tools.

 

Background information

 

Benefits:

Competitive salary plus a comprehensive benefits package.

 

Travel frequency: Few European missions during service duration

 

Security:

 

In line with Asylum & Immigration Legislation, all applicants must be eligible to live and work in the EU. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work the company is in, all potential employees will undergo stringent reference and identity checks.

 

You are looking for a challenging position in a very interesting, international environment? Then send your application preferably by online (including CV and cover letter) not later than 17th January 2018 to:

 

Liliane Bromberg Carvalho (liliane.brombergcarvalho@lsespace.com)

  Apply for this position

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